Hi There. I seem to have a problem. My older PC broke down, and I can only download a different RealPlayer than I used successfully in the past. It wouldn't recognize my old account and wanted me to sign in again. Your records should show hat I purchased some time ago the RealPlayer cloud under my name Hans Brinkies. What do I do wrong? Can't I just download (or transfer) the original version of RealPlayer?
A very good program.
It's actually helpful.
I'm happy with it and I like it.
RealPlayer Сloud is the best, I like it better than the new one they have out now.
Real Player took my money but it will not let me sign in. I upgraded to Premium because I couldn't sign in on my regular account.
I've just downloaded Real Player Cloud a few days ago. The little icon says 'sign in and get started'. I tried to sign in but I gave up after waiting 3 full minutes. I timed it, 3 mins. Why is signing in so slow? Unbelievable!
Hi! I couldn't install real player. Got the message "Real Player not installed successfully".
Please help me.
I don't want Cloud but it seems that I am stuck with it. Since Cloud has been installed I cannot download videos fro YouTube. Would prefer to have my original RealPlayer back.
I've had the new Cloud version for several months on my desktop computer. It will not let me log in. I was allowed to change my password, but it still won't let me log in. So all downloading Cloud did was to delay me opening RealPlayer to watch videos for an extra 2 minutes or so. Today I made sure I had the newest version, and the newest version of Adobe ActiveX. Still no go. I'm running Windows 7 Pro 64. Surely there is a remedy for this! Otherwise I'm with the person that posted 5 months ago...ready to go back to version 15 or 16...or another player altogether.
I tried to install "RealPlayer Cloud" in my PC Window 7 many times, but there is a virus. What happens! I can't use it now.
Thank you for the report. The built-in check for viruses at Software Informer has detected that the program is clean. Kindly specify the antivirus you make use of.
I would like to uninstall the RealPlayer cloud and go back to RealPlayer 15.
I highly recommend giving this software a try. Most impressed!